FAQs

If you are looking for the FAQ specific to Pain Management and Opioids, please go here.

What is NEJM Knowledge+?

NEJM Knowledge+ is family of comprehensive learning and assessment products for clinicians to efficiently maintain and grow their clinical knowledge on an ongoing basis, earn required CME, and approach their certification exams with confidence. Learn more here.

Why should I use NEJM Knowledge+ over other products?

NEJM Knowledge+ combines gold-standard content with the most efficient, engaging, and effective way to help you learn, improve the quality of your practice, and prepare for board exams.

What products are available?

Our current products are Internal Medicine Board Review, Family Medicine Board Review, Pediatrics Board Review, and PA Board Review. We also offer Pain Management and Opioids as a CME module within Internal Medicine Board Review and Family Medicine Board Review. We may launch additional products for other specialists and health care professionals in the future.

What is included in NEJM Knowledge+?

Purchasing a full product gives you access to

• A robust question bank of case-based questions that are
  • Guided by your board’s blueprint (ABIM, AAFP, ABP, or NCCPA)
  • Served adaptively to create a personalized learning experience
  • Delivered in multiple formats to optimize learning and retention
  • Rigorously reviewed and edited by your peers
• Two (2) practice exams that approximate the experience of taking the board exams
• The ability to earn CME credits and MOC points
• Detailed reports on progress and performance, the learning objectives and questions that you’ve found most challenging, as well as how your confidence matches your performance
• The ability to search questions you have seen already
• Convenient, mobile access
• Customer support is available 24 hours a day, 7 days a week, 365 days a year
• Free access to cited New England Journal of Medicine articles, and links to other citations.

Purchasing a Focus Module(s) gives you access to

• A subspecialty specific question bank of case-based questions that are
  • Guided by your board’s blueprint (ABIM, AAFP, ABP)
  • Served adaptively to create a personalized learning experience
  • Delivered in multiple formats to optimize learning and retention
  • Rigorously reviewed and edited by your peers
• The ability to earn CME credits and MOC points
• Detailed reports on progress and performance, the learning objectives and questions that you’ve found most challenging, as well as how your confidence matches your performance
• Convenient, mobile access
• Customer support is available 24 hours a day, 7 days a week, 365 days a year
• Free access to cited New England Journal of Medicine articles and links to other citations.

Registering for the free Pain Management and Opioids course gives you access to:

• A subspecialty specific question bank of sixty-two case-based questions in eight (8) topic areas with feedback that are
  • Mapped to the FDA Opioid REMS blueprint
  • Served adaptively to create a personalized learning experience
  • Delivered in multiple formats to optimize learning and retention
  • Rigorously reviewed and edited by your peers
• Linked to clinical tools and downloadable learning resources relevant to daily practice
• The ability to earn CME credits and MOC points
• Detailed reports on progress and performance, the learning objectives and questions that you’ve found most challenging, as well as how your confidence matches your performance
• Convenient, mobile access
• Customer support is available 24 hours a day, 7 days a week, 365 days a year
• Free access to cited New England Journal of Medicine articles and links to other citations.

Is NEJM Knowledge+ appropriate as a USMLE study tool?

NEJM Knowledge+ is not relevant for Step 1. USMLE focuses on basic science and mechanistic questions whereas NEJM Knowledge+ is primarily clinical. It is more relevant for Step 2 and very relevant for Step 3.

What is the cost?

The cost for NEJM Knowledge+ Internal Medicine Board Review is $650 for physicians and $399 for residents, fellows, and other health care professionals. See pricing for more details.

The cost for NEJM Knowledge+ Family Medicine Board Review is $650 for physicians and $399 for residents, students, fellows, physician assistants, nurse practitioners, and other health care professionals. See pricing for more details.

The cost for NEJM Knowledge+ Pediatrics Board Review is $650 for physicians and $399 for residents, fellows, and other health care professionals. See pricing for more details.

The cost for NEJM Knowledge+ PA Board Review is $399 for PAs and $199 for PA students. See pricing for more details.

Pain Management and Opioids activity is offered free of charge thanks to support by an independent educational grant from the Opioid Analgesic REMS Program Companies.

Can I get a group discount?

We are happy to discuss special pricing for group practices and other group sales. Please complete the form on our Group Sales page and someone will contact you with detailed information.

How long will I have access to my NEJM Knowledge+ product?

Your purchase term is one full year of access to the product. You can purchase one-year extensions up until a new version of the product is launched. The current price for a one-year extension is $150. You will have access to your MOC/CME transcripts for up to six years after your term expires.

The Pain Management and Opioids module is offered at no cost for a term of three (3) years from the date of registration.

How do I purchase NEJM Knowledge+ products?

You can purchase NEJM Knowledge+ products by using the Buy Now button on any page of the NEJM Knowledge+ website (see above) or go directly to the order form to purchase.

How do I access the product(s) I’ve already purchased?

To access your personalized NEJM Knowledge+ product, please follow the Log in Now link on your profile page. You can bookmark the destination link or continue to access the product through your profile.

How do I sign in/log in?

Please use the Sign In button at the top right of any page on this website or sign in/log in here.

I can’t remember the email address on my account.

Contact our Customer Support Team and we will be happy to help you retrieve your account information.

I have forgotten my password – how can I retrieve it?

Go to the Forgot Password page, enter the email address associated with your account, and click “Continue.” You will receive an email with a link to reset your password. Please note that the link will expire within 45 minutes. If you’re not able to reset your password within that time frame we suggest that you wait until you will be able to perform the reset. Your password should be 6 to 20 characters long.

Why can’t I sign in/log in with my NEJM.org credentials?

NEJM Knowledge+, the New England Journal of Medicine, NEJM Journal Watch, NEJM Catalyst, and NEJM Resident 360 are all products of NEJM Group but are separate products and require separate registration/purchase and separate credentials to access the product. Please use the Buy Now button at the top of this page if you would like to purchase and NEJM Knowledge+ product or register for the Pain Management and Opioids module.

What kinds of help and support will be available to me?

You may contact Customer Support 24 hours a day, 7 days a week, 365 days a year with any questions. We can help you with questions about purchasing, accessing, or using the product.

How can I contact Customer Support?

You can reach Customer Support at any time:

• Call us toll-free at +1-855-318-9303 (within the USA and Canada) or +1-781-434-7998.
• Send us an email at knowledgeplussupport@nejm.org.
• Fill out our Contact Us form.

For technical issues, it will help us serve you faster if you are able to provide the device, browser, and operating system you are using, and any error messages you encounter.

If you need assistance with your subscription to the New England Journal of Medicine or NEJM Journal Watch, or if you have questions about CME related to Interactive Medical Cases, please contact nejmcust@mms.org.

Can other people use my NEJM Knowledge+ product?

We strongly recommend that you do not share your NEJM Knowledge+ account information with anyone. NEJM Knowledge+ uses an adaptive learning engine that provides each user with a personalized learning experience and performance data. If you share your account with other people, you will not get the full benefit of the product. Additionally, the CME credits (and, where offered, MOC points) you earn are associated with your account only and cannot be transferred to others.

Are my data secure?

As an individual purchaser, your progress and performance data are yours alone. We have a 100% threshold for performance to earn CME credits and MOC points, and we give you multiple tries to get each question correct. All that your CME transcript or submission to the ABIM or ABP indicates are the questions you’ve answered correctly.

How can I earn CME credits with NEJM Knowledge+?

All of our questions have been approved for AMA PRA Category 1 Credit™. You will receive one (1) credit for every six (6) questions you answer correctly. You earn 1/6 of a credit the first time you answer a question correctly regardless of the format. With adaptive learning, you may see questions more than once and in more than one format so you may answer more questions correctly than are reported on your Dashboard. PAs must answer 10 questions correctly to receive one AAPA Category 1 Self-Assessment CME credit.

How do I print my transcript?

The credits that you earn by answering questions in NEJM Knowledge+ products can be printed for submission as needed. Open the NEJM Knowledge+ product where your CME credits have accumulated.

1. On the Dashboard, use the hamburger menu on the top left to navigate to the Credits Center.
2. Select Access My Transcript.
3. Use the date picker at the top of the page to set the date range for your transcript.
4. Scroll down until you see the credit type you need and select the corresponding Print Transcript button.

Why can’t I see the CME credits I am earning in Pain Management and Opioids yet?

Pain Management and Opioids enables you to earn up to 10 AMA PRA Category 1 Credits™ as well as additional continuing education credits and maintenance of certification points. Accreditation information is available at the bottom of this page as well as on the product description page of this site. All of our questions have been approved for AMA PRA Category 1 Credit™. You will receive one (1) credit for every six (6) questions you answer correctly. You earn 1/6 of a credit the first time you answer a question correctly regardless of the format.

It is important to note that CME credits that you earn while answering questions in Pain Management and Opioids will NOT display on the Dashboard, in the MOC/CME/Accreditation Center, or on a transcript until you have completed all of the initial case-based questions in the module.

If you cannot see how many CME credits you have earned, you should continue answering questions in the Pain Management and Opioids module. Once you have answered all 62 case-based questions you will be shown a congratulations message. At that time, you can go to the MOC/CME Center or Accreditation Center through the link on the Dashboard. From there, you can claim the CME credits you earned by answering questions correctly and, if you want to, you can continue to answer questions in the module to earn credits for any questions you answered incorrectly.

How can I earn ABIM MOC points with NEJM Knowledge+?

ABIM MOC points are available with NEJM Knowledge+ Internal Medicine Board Review. You automatically earn one (1) MOC point for every six (6) questions you answer correctly up to the number of MOC points for which the activity is approved. You earn 1/6 of a point the first time you answer a question correctly regardless of the format. With adaptive learning, you may see questions more than once and in more than one format so you may answer more questions correctly than are reported on your Dashboard.

Please be sure to update your profile with your ABIM number and date of birth, which will enable us to transmit the MOC points you have earned to the ACCME, which automatically sends this data to the ABIM each night. You will see these updates listed as NEJM Knowledge+ Internal Medicine Board Review on your ABIM profile the following day. You can also provide this ABIM number and date of birth later, by editing your profile.

How can I earn AAFP Prescribed credits with NEJM Knowledge+?

AAFP Prescribed credits are available with NEJM Knowledge+ Family Medicine Board Review. You can earn up to the number of AAFP Prescribed credits for which the activity is approved through our general and elective modules. You can easily keep track of your credits through the Accreditation Center available from within the application.

How can I earn ABMS MOC Part 2 Credits with NEJM Knowledge+?

American Board of Medical Specialties Maintenance of Certification Part 2 Credits are now available with NEJM Knowledge+ Pain Management and Opioids through the American Board of Medical Specialties (“ABMS”) ongoing commitment to increase access to practice relevant Continuing Certification Activities through the ABMS Continuing Certification Directory, NEJM Knowledge+ Pain Management and Opioids has met the requirements as an MOC Part II Self-Assessment and/or MOC Part II CME Activity (apply toward general CME requirement) for the following ABMS Member Boards:

MOC Part II Self-Assessment Activity

• Physical Medicine and Rehabilitation

MOC Part II CME Activity

• Anesthesiology
• Family Medicine
• Preventive Medicine
• Psychiatry and Neurology
• Radiology

How can I earn AAPA Self-Assessment credits with NEJM Knowledge+?

AAPA Self-Assessment credits are available with NEJM Knowledge+ PA Board Review. You can earn up to 225 AAPA Category 1 Self-Assessment CME credits and you can easily keep track of your credits through the Credits Center available from within the application. You must answer 10 questions correctly to receive AAPA Category 1 Self-Assessment Credits.

AAPA Self-Assessment credits are available with NEJM Knowledge+ Pain Management and Opioids. You can earn up to 10.00 AAPA Category 1 Self-Assessment CME credits. You can easily keep track of your credits through the Accreditation Center available from within the application.

For NCCPA certification maintenance ONLY, NCCPA will now apply an additional 50 percent weighting when these self-assessment credits are logged for NCCPA certification maintenance purposes. PAs should log up to a maximum of 10.00 AAPA Category 1 Self-Assessment CME credits, as the additional weighting will be automatically applied by NCCPA.

How can I earn AANP Pharmacology Contact Hours with NEJM Knowledge+?

AANP credits are available for nurse practitioners with NEJM Knowledge+ Pain Management and Opioids. You can now earn 10.0 contact hour(s) of continuing education (which includes 10.0 hours of pharmacology) by the American Association of Nurse Practitioners. Activity ID 20034193. This activity was planned in accordance with AANP Accreditation Standards and Policies

How can I earn ACPE credit with NEJM Knowledge+?

ACPE credits are now available for pharmacists with NEJM Knowledge+ Pain Management and Opioids. You can earn 8.0 contact hours of continuing education. The ACPE universal activity number is: 0027-9999-19-069-H01-P.

How can I earn ABP MOC points with NEJM Knowledge+?

ABP MOC points are available with NEJM Knowledge+ Pediatrics Board Review. You automatically earn one (1) MOC point for every six (6) questions you answer correctly up up to the number of MOC points for which the activity is approved. You earn 1/6 of a point the first time you answer a question correctly regardless of the format. With adaptive learning, you may see questions more than once and in more than one format so you may answer more questions correctly than are reported on your Dashboard.

Please be sure to update your profile with your ABP number and date of birth, which will enable us to transmit the MOC points in batches of 10 points earned to the ABP on your behalf. You can also add your ABP information and see the number of points/credits earned when logged into Pediatrics Board Review, by going to the MOC/CME Center. You will receive 1 CME credit and 1 MOC point for every 6 correctly-answered questions and your points will be transmitted to the ABP in accordance with their requirements.

How do I claim my Continuing Pharmacy Credits?

Continuing Pharmacy Credits are available for prescribers who use the Pain Management and Opioids module. You can how to claim and submit your CPE credits at on our CPE page.

A score of 80% (8 CME credits) is required to claim CPE credit. If you have not yet earned 8 CME credits, you can continue to answer questions in the Pain Management and Opioids module. You receive one (1) credit for every six (6) questions you answer correctly. You earn 1/6 of a credit the first time you answer a question correctly regardless of the format.

Does NEJM Knowledge+ offer an app for iPad or iPhone?

NEJM Knowledge+ will no longer offer apps for our products as of late September 2022. The new NEJM Knowledge+ will work on any device anytime you have an internet connection and offers the full functionality of the desktop site.

Does NEJM Knowledge+ offer an app for Android devices?

NEJM Knowledge+ will no longer offer apps for our products as of late September 2022. The new NEJM Knowledge+ will work on any device anytime you have an internet connection and offers the full functionality of the desktop site.

What are the hardware and software requirements?

To access NEJM Knowledge+ Internal Medicine Board Review, NEJM Knowledge+ Family Medicine Board Review, NEJM Knowledge+ Pediatrics Board Review, and/or NEJM Knowledge+ PA Board Review on your desktop, sign in through the profile page.

Adobe Reader is required.

Browsers

In general, we support the two latest versions of major browsers: 

• Edge (Recommended for best performance) 
• Chrome (Recommended for best performance) 
• Firefox 
• Safari

Systems Minimum Requirements

• Screen Size: 4.5″+ (mobile) 
• Some content types might not work on small screens 
• Win10+ with 4GB+ RAM (8GB+ recommended) 
• macOS 11+ with 4GB+ RAM (6GB+ recommended)
• Android 11+ with 4GB+ RAM  (Devices from 2019+ recommended)
• iOS 14+ with 2GB+ RAM (Devices from 2019+ recommended) 
• Internet bandwidth: 2Mbit/s+ bandwidth (10MBit/s recommended, depends on content type)

NEJM Knowledge+ Full Product Accreditation

NEJM Knowledge+ Pain Management and Opioids Accreditation