Last Updated: January 2014

GOVERNING PRINCIPLES

NEJM Knowledge+ is from NEJM Group, a division of the Massachusetts Medical Society (“MMS”). We take privacy issues seriously and are committed to protecting your personal information. This privacy policy describes how we collect, use, and safeguard your personal information. This policy applies to information collected through our NEJM Knowledge+ products and services, including at knowledgeplus.nejm.org, mynejmknowledgeplus.nejm.org and any of our digital applications (each a “Site”). This privacy policy does not govern personal information furnished to MMS through any other means.

INFORMATION WE COLLECT

Information you Provide to us

We may request users of the Site to provide personal information. The information collected may include contact information such as your name and postal and email address. In order to access certain content and make full use of the Site, we may ask you to provide additional information such as your date of birth, profession, area of specialty, place of work, and other information about your professional board membership and certification.

To enable payment, we collect and store your name, address, telephone number, e-mail address, credit card information and other billing information.

Information Collected Automatically

We use log files to collect general data about the movement of visitors through the Site. This may include some or all of the following information: the Internet Protocol (“IP”) address of your computer or other digital device, host name, domain name, browser version and platform, date and time, and the files downloaded or viewed. We also use log files to collect and store information about your test progress and performance.

The Site also collects information through the use of “cookies” or similar technologies. Cookies are small text files that are downloaded to your device when you visit a website. Cookies allow us to recognize you when you return to our Site using the same computer and web browser. Cookies also help us to personalize your user experience and track Site activity.

Most web browsers automatically accept cookies. Browsers can be configured to prevent this, but if you do not accept any cookies from us, you will not be able to use the Site. The Site will function if you block third party cookies.

HOW THIS INFORMATION IS USED

Information that you provide to us allows us to process and fulfill orders, deliver our products and services and, as applicable, report points and credits to credentialing organizations. It also is used to assist us in gathering information about your maintenance of certification requirements and enhance your experience with our products and services. We also may send you information about our related products and services unless you have indicated to us that you do not wish to receive such further information.

We contract with other parties to provide services on our behalf, including credit card processing, development and hosting services, data analytics and customer support assistance. These companies and individuals are obligated to maintain your personal information as confidential and have access to your personal information only as necessary to perform their requested function on our behalf. We collect and use aggregated or de-identified user performance data to assess the effectiveness of our learning platform, to help us evaluate and improve our current product and service offerings and to identify future needs and enhancements. We do not share personal information about individual usage or testing performance.

We do not sell or rent your e-mail address to any third party. You may unsubscribe from our e-mail services at any time. For additional information on how to unsubscribe from our e-mail services, please refer to the How to Make Changes to Your Information section of this Privacy Policy.

WHAT SECURITY MEASURES ARE USED

We endeavor to keep your personal information confidential and protected against unauthorized access, misuse or alteration with commercially reasonable physical, technical, and administrative measures.

HOW TO MAKE CHANGES TO YOUR INFORMATION

Once you have created a profile at our Site you can update your personal information at any time. You may also choose to stop receiving offer information from us about our products and services. You can do this at any time by updating your profile.

You may also contact Customer Support at 855-318-9303 (tollfree) or 781-434-7998 (outside the U.S.), by e-mail: knowledgeplussupport@nejm.org, or by mail: Customer Support, NEJM Knowledge+, 860 Winter Street, Waltham, MA 02451-1413, USA.

USER-GENERATED CONTENT FORUMS

Any content or other material that you submit to our blog pages or public forums becomes public and may be used by MMS in connection with NEJM Knowledge+ and MMS publications in any and all media.

OTHER INFORMATION

Do Not Track Signals

Like most web services, at this time we do not alter our behavior or change our services in response to do not track signals.

Compliance with Legal Process

We may disclose personal information if we are required to do so by law or we in good faith believe that such action is necessary to (1) comply with the law or legal process; (2) protect our rights and property; (3) protect against misuse or the unauthorized use of the Site or (4) protect the personal safety or property of our users or the public.

Changes to This Policy

This privacy policy may be updated periodically. We will post a notice that this policy has been amended by revising the “Last updated” date at the top of this page. Use of this Site constitutes consent to any policy then in effect.

Contact Us

Please direct any questions regarding this privacy policy to knowledgeplussupport@nejm.org.

Our offices are located at NEJM Knowledge+, NEJM Group, 860 Winter Street, Waltham, MA 02451, USA; telephone: 855-318-9303